Terms and Conditions

Terms and Conditions for Fenixlight.at

1. General Information

Welcome to Fenixlight.at, owned and operated by COMCONS SRL. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Company Information

3. Scope of Services

Fenixlight.at specializes in the sale of lighting products and related accessories. Our website provides detailed product descriptions, prices, and other relevant information to help you make informed purchase decisions.

4. Use of Website

By using this website, you agree not to engage in activities that may harm the website, its users, or its operators. Unauthorized access, distribution of malicious software, or other activities intended to disrupt the functionality of the website are strictly prohibited.

5. Intellectual Property

All content on Fenixlight.at, including but not limited to text, images, logos, and design elements, is the property of COMCONS SRL and is protected by copyright laws. Unauthorized reproduction, modification, or distribution of this content is prohibited.

6. Pricing and Payments

All prices displayed on Fenixlight.at are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time. Payments can be made securely through the payment methods indicated on our website.

7. Orders and Shipping

Once an order is placed, you will receive a confirmation email. We strive to process and ship orders promptly. Delivery times and shipping costs will be communicated during the checkout process. Delays caused by external factors, such as courier services, are beyond our control.

8. Cancellation Policy

You may cancel your order within 24 hours of placing it by contacting us at office@fenixlight.at or calling +43 670 403 16 47. If the order has already been dispatched, cancellation may not be possible.

9. Returns and Refunds

If you are not satisfied with your purchase, you may request a return within 14 days of receiving the product. Items must be unused and in their original packaging. Refunds will be processed after the returned item is inspected. Return shipping costs are the responsibility of the customer unless the item is defective.

10. Warranty and Liability

Products sold on Fenixlight.at come with a warranty as specified in the product description. COMCONS SRL is not liable for damages caused by improper use of the products. In case of a manufacturing defect, please contact us for assistance.

11. Privacy Policy

We are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.

12. Third-Party Links

Fenixlight.at may contain links to third-party websites. We are not responsible for the content or practices of these external sites and encourage you to review their terms and conditions before use.

13. Changes to Terms and Conditions

COMCONS SRL reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review the terms regularly.

14. Governing Law

These Terms and Conditions are governed by the laws of Romania. Any disputes arising from the use of this website will be subject to the jurisdiction of Romanian courts.

15. Limitation of Liability

COMCONS SRL is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.

16. Force Majeure

We are not responsible for delays or failure to fulfill obligations due to events beyond our control, such as natural disasters, strikes, or other unforeseen circumstances.

17. Communication

For inquiries or issues, you can reach us at:
Phone: +43 670 403 16 47
Email: office@fenixlight.at

18. User Obligations

Users are responsible for providing accurate information during the order process. Any misuse of the website or fraudulent activity will result in immediate termination of access.

19. Indemnification

You agree to indemnify and hold harmless COMCONS SRL from any claims, damages, or liabilities arising from your use of the website or violation of these Terms and Conditions.

20. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and COMCONS SRL regarding the use of Fenixlight.at. Any failure to enforce a provision of these terms shall not be considered a waiver of such provision.