Privacy Policy for Fenixlight.at

1. Introduction

At Fenixlight.at, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website.

2. Data Controller

The data controller for Fenixlight.at is:

COMCONS SRL
Address: Strada Cluj 73A, 011491 Bucharest
Email: office@fenixlight.at
Phone: +43 670 403 16 47
VAT: RO49799530 and ATU81204849

3. Data We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address.
  • Order Information: Products purchased, payment details (processed securely), and transaction history.
  • Technical Information: IP address, browser type, and usage data to enhance website functionality.

4. How We Collect Your Data

We collect data in the following ways:

  • Directly from you: When you place an order, subscribe to newsletters, or contact us.
  • Automatically: Through cookies and similar technologies when you browse our website.

5. Purpose of Data Collection

We use your data for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your orders or inquiries.
  • To send promotional materials (with your consent).
  • To improve our website’s functionality and user experience.
  • To comply with legal and regulatory obligations.

6. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity: To fulfill your orders and provide services.
  • Legitimate interests: To improve our services and prevent fraud.
  • Consent: For marketing communications.
  • Legal obligations: To comply with tax, accounting, or other regulations.

7. Sharing of Data

We may share your personal data with the following parties:

  • Service Providers: Payment processors, shipping companies, and IT support.
  • Legal Authorities: When required by law or in response to legal requests.
  • Third-Party Tools: Analytics tools (e.g., Google Analytics) to improve our website.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These cookies help us understand user behavior and preferences. You can manage your cookie preferences through your browser settings.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Transactional data may be retained for tax and accounting purposes for up to 7 years.

10. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or loss. These include encryption, secure servers, and regular security assessments.

11. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Limit how your data is processed.
  • Objection: Object to data processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, contact us at office@fenixlight.at or +43 670 403 16 47.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

14. International Data Transfers

If you access our website from outside the European Union, your data may be transferred to and processed in the EU, where data protection laws may differ from those in your location.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

16. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: Phone: +43 670 403 16 47
Email: office@fenixlight.at